1. Who we are
Sapiens Pay is a platform that provides guidance, support, and practical solutions for entrepreneurs, agencies, and online businesses in international payments, digital sales infrastructure, and related business operations.
This policy applies generally whenever you use our website or contact us about our services.
2. What information we may collect
We may collect information that you provide directly when you fill out a form, request a consultation, or communicate with us.
- full name
- phone number
- email address
- company name and business activity
- subject of your request and description of the issue
- additional documents or information needed to deliver the service
3. Technical information
When you use the site, certain technical information may be collected automatically, including your IP address, browser type, device type, operating system, visit time, referral source, and cookie data.
We use this information mainly for security, performance measurement, analytics, and stable operation of the website.
4. How we use information
We use the information we collect to respond to your inquiries, determine a suitable service model, perform an initial review, communicate with you, and manage service-related processes.
We may also use information to improve website functionality, run analytics, fulfill administrative obligations, and reduce the risk of fraud or misuse.
5. Legal bases
Processing may be based on the performance of your request, our legitimate interests, compliance with legal obligations, and, where required, your consent.
7. Retention period
Information is retained only for as long as necessary. The retention period may vary depending on the nature of the request, ongoing cooperation, legal obligations, and accounting or audit requirements.
8. Security
We apply organizational and technical measures designed to reduce the risk of loss, unauthorized disclosure, or alteration of information. However, no data transmission over the internet can be considered completely risk-free.
9. Your rights
Subject to applicable law, you may have the right to request access to your information, ask for corrections, request deletion or restriction of processing, and withdraw consent where processing is based on consent.
10. Third-party links
Our website may contain links to third-party resources. Sapiens Pay is not responsible for the privacy practices of those resources, and we recommend reviewing their policies before using them.
11. Age limitations
Our services are primarily intended for entrepreneurs and business entities. We do not intentionally collect information from minors.
12. Updates
This policy may be updated from time to time. If material changes are made, the new update date will be posted on this page and additional notice may be provided where appropriate.
Contact
If you have any questions about these documents, you can contact us by email.